Guidelines for refund requests and support process.
Refund Policy
Refund Policy
Refund Policy
Effective: January 23, 2026
Section 1
Eligibility Conditions
Refunds are reviewed based on plan terms, service usage, and payment verification details.
Section 2
How to Request a Refund
Contact support with registered email, transaction reference, and reason for request.
Section 3
Review Timeline
Requests are acknowledged and reviewed within a reasonable support window.
Section 4
Support Escalation
If your issue remains unresolved, escalate through official support channels with prior ticket references.
Contact / Escalation
For policy-related support, write to support@fullypass.in.
Include your registered email and issue summary for faster handling.